748 lines
22 KiB
PHP
748 lines
22 KiB
PHP
<?php
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/**
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* @brief Support Request View
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* @author <a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
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* @copyright (c) 2001 - SVN_YYYY Invision Power Services, Inc.
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* @license http://www.invisionpower.com/legal/standards/
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* @package IPS Social Suite
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* @subpackage Nexus
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* @since 09 Apr 2014
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* @version SVN_VERSION_NUMBER
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*/
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namespace IPS\nexus\modules\admin\support;
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use \IPS\nexus\Support;
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/* To prevent PHP errors (extending class does not exist) revealing path */
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if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
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{
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header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
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exit;
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}
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/**
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* Support Request View
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*/
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class _request extends \IPS\nexus\modules\front\support\view
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{
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/**
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* Execute
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*
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* @return void
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*/
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public function execute()
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{
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\IPS\Dispatcher::i()->checkAcpPermission( 'requests_manage' );
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parent::execute();
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}
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/**
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* View Item
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*
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* @return void
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*/
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protected function manage()
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{
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\IPS\Output::i()->breadcrumb[] = array( \IPS\Http\Url::internal('app=nexus&module=support&controller=requests'), \IPS\Member::loggedIn()->language()->addToStack('menu__nexus_support_requests') );
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parent::manage();
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/* AJAX responders */
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if ( \IPS\Request::i()->isAjax() )
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{
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/* Popup which has the merge button */
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if ( isset( \IPS\Request::i()->popup ) )
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{
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\IPS\Output::i()->output = \IPS\Theme::i()->getTemplate( 'support' )->requestPopup( $this->request );
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}
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/* Stock Action data */
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elseif( isset( \IPS\Request::i()->stockActionData ) )
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{
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if ( \IPS\Request::i()->stockActionData )
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{
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try
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{
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$action = \IPS\nexus\Support\StockAction::load( \IPS\Request::i()->stockActionData );
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$data = array();
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if ( $action->department )
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{
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$data['department'] = $action->department->id;
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}
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else
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{
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$data['department'] = $this->request->department->id;
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}
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if ( $action->status )
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{
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$data['status'] = $action->status->id;
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}
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else
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{
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$data['status'] = \IPS\nexus\Support\Status::load( TRUE, 'status_default_staff' )->id;
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}
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if ( $action->staff )
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{
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$data['assign_to'] = $action->staff->member_id;
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}
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else
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{
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$data['assign_to'] = $this->request->staff_lock ? ( $this->request->staff ? $this->request->staff->member_id : 0 ) : 0;
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}
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if ( $action->message )
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{
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$data['message'] = $action->message;
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}
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\IPS\Output::i()->json( $data );
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}
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catch ( \Exception $e )
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{
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\IPS\Output::i()->json( $e->getMessage(), 500 );
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}
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}
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else
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{
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\IPS\Output::i()->json( array(
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'department' => $this->request->department->id,
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'status' => \IPS\nexus\Support\Status::load( TRUE, 'status_default_staff' )->id,
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'assign_to' => $this->request->staff_lock ? ( $this->request->staff ? $this->request->staff->member_id : 0 ) : 0
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) );
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}
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}
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/* Purchase tree */
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else
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{
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\IPS\Output::i()->output = \IPS\nexus\Purchase::tree( $this->request->acpUrl(), array(), 's.' . $this->request->id, $this->request->purchase );
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}
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return;
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}
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/* Setting Order? */
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if ( isset( \IPS\Request::i()->order ) )
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{
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\IPS\Request::i()->setCookie( 'support_order', \IPS\Request::i()->order, \IPS\DateTime::create()->add( new \DateInterval('P1Y') ) );
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}
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/* Views */
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$this->request->setStaffView( \IPS\Member::loggedIn() );
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/* Are we tracking? */
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try
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{
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$trackLang = \IPS\Db::i()->select( 'notify', 'nexus_support_tracker', array( 'member_id=? AND request_id=?', \IPS\Member::loggedIn()->member_id, $this->request->id ) )->first() ? 'tracking_notify' : 'tracking_no_notify';
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}
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catch ( \UnderflowException $e )
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{
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$trackLang = 'not_tracking';
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}
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/* Init buttons */
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\IPS\Output::i()->sidebar['actions'] = array(
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'status' => array(
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'icon' => 'tag',
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'title' => $this->request->status->_title,
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'menu' => array(),
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'menuClass' => 'ipsMenu_selectable ipsMenu_narrow',
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'data' => array( 'controller' => 'nexus.admin.support.metamenu' )
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),
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'severity' => array(
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'icon' => 'exclamation',
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'title' => $this->request->severity->_title,
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'menu' => array(),
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'menuClass' => 'ipsMenu_selectable',
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'data' => array( 'controller' => 'nexus.admin.support.metamenu' )
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),
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'department' => array(
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'icon' => 'folder',
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'title' => $this->request->department->_title,
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'menu' => array(),
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'menuClass' => 'ipsMenu_selectable ipsMenu_narrow',
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'data' => array( 'controller' => 'nexus.admin.support.metamenu' )
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),
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'staff' => array(
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'icon' => 'user',
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'title' => $this->request->staff ? $this->request->staff->name : 'unassigned',
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'menu' => array(),
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'menuClass' => 'ipsMenu_selectable',
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'data' => array( 'controller' => 'nexus.admin.support.metamenu', 'role' => 'staffMenu' ),
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),
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'track' => array(
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'icon' => 'star',
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'title' => $trackLang,
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'menu' => array(
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array(
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'class' => $trackLang === 'not_tracking' ? 'ipsMenu_itemChecked' : '',
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'title' => 'not_tracking',
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'track', 'track' => 0 ) )
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),
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array(
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'class' => $trackLang === 'tracking_no_notify' ? 'ipsMenu_itemChecked' : '',
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'title' => 'tracking_no_notify',
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'track', 'track' => 1, 'notify' => 0 ) )
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),
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array(
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'class' => $trackLang === 'tracking_notify' ? 'ipsMenu_itemChecked' : '',
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'title' => 'tracking_notify',
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'track', 'track' => 1, 'notify' => 1 ) )
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)
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),
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'menuClass' => 'ipsMenu_selectable',
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'data' => array( 'controller' => 'nexus.admin.support.metamenu' )
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)
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);
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if ( \IPS\Member::loggedIn()->hasAcpRestriction( 'nexus', 'support', 'requests_delete' ) )
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{
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\IPS\Output::i()->sidebar['actions']['delete'] = array(
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'icon' => 'times-circle',
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'title' => 'delete',
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'link' => $this->request->acpUrl()->setQueryString( 'do', 'delete' ),
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'data' => array( 'confirm' => '' )
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);
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}
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/* Populate statuses */
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foreach ( Support\Status::roots() as $status )
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{
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\IPS\Output::i()->sidebar['actions']['status']['menu'][] = array(
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'class' => $status->id === $this->request->status->id ? 'ipsMenu_itemChecked' : '',
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'title' => $status->_title,
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'status', 'status' => $status->id ) )
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);
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}
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/* Populate severities */
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if ( count( Support\Severity::roots() ) < 2 )
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{
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unset( \IPS\Output::i()->sidebar['actions']['severity'] );
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}
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else
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{
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foreach ( Support\Severity::roots() as $severity )
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{
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\IPS\Output::i()->sidebar['actions']['severity']['menu'][] = array(
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'class' => $severity->id === $this->request->severity->id ? 'ipsMenu_itemChecked' : '',
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'title' => $severity->_title,
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'severity', 'severity' => $severity->id ) ),
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'data' => array( 'group' => 'severities' ),
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);
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}
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if ( $this->request->member and \IPS\Member::loggedIn()->hasAcpRestriction( 'nexus', 'support', 'requests_block_sev' ) )
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{
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\IPS\Output::i()->sidebar['actions']['severity']['menu'][] = array( 'hr' => TRUE );
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\IPS\Output::i()->sidebar['actions']['severity']['menu'][] = array(
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'class' => !$this->request->author()->cm_no_sev ? 'ipsMenu_itemChecked' : '',
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'title' => \IPS\Member::loggedIn()->language()->addToStack( 'cm_no_sev_off', FALSE, array( 'sprintf' => array( $this->request->supportAuthor()->name() ) ) ),
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'noSev', 'no_sev' => 0 ) ),
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'data' => array( 'group' => 'no_sev', 'noSet' => 'true' ),
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);
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\IPS\Output::i()->sidebar['actions']['severity']['menu'][] = array(
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'class' => $this->request->author()->cm_no_sev ? 'ipsMenu_itemChecked' : '',
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'title' => \IPS\Member::loggedIn()->language()->addToStack( 'cm_no_sev_on', FALSE, array( 'sprintf' => array( $this->request->supportAuthor()->name() ) ) ),
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'noSev', 'no_sev' => 1 ) ),
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'data' => array( 'group' => 'no_sev', 'noSet' => 'true' ),
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);
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}
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}
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/* Populate departments */
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foreach ( Support\Department::roots() as $department )
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{
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\IPS\Output::i()->sidebar['actions']['department']['menu'][] = array(
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'class' => $department->id === $this->request->department->id ? 'ipsMenu_itemChecked' : '',
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'title' => $department->_title,
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'department', 'department' => $department->id ) )
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);
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}
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/* Populate staff */
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foreach ( Support\Request::staff() as $id => $name )
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{
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\IPS\Output::i()->sidebar['actions']['staff']['menu'][] = array(
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'class' => ( $this->request->staff and $id === $this->request->staff->member_id ) ? 'ipsMenu_itemChecked' : '',
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'title' => $name,
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'staff', 'staff' => $id ) ),
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'data' => array( 'group' => 'staff', 'id' => $id ),
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);
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}
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\IPS\Output::i()->sidebar['actions']['staff']['menu'][] = array(
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'class' => !$this->request->staff ? 'ipsMenu_itemChecked' : '',
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'title' => 'unassigned',
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'staff', 'staff' => 0 ) ),
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'data' => array( 'group' => 'staff', 'id' => 0 ),
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);
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\IPS\Output::i()->sidebar['actions']['staff']['menu'][] = array( 'hr' => TRUE );
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\IPS\Output::i()->sidebar['actions']['staff']['menu'][] = array(
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'class' => $this->request->staff_lock ? 'ipsMenu_itemChecked' : '',
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'title' => \IPS\Member::loggedIn()->language()->addToStack( 'request_staff_lock_on' ),
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'staffLock', 'lock' => 1 ) ),
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'data' => array( 'group' => 'staff_lock', 'noSet' => 'true' ),
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);
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\IPS\Output::i()->sidebar['actions']['staff']['menu'][] = array(
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'class' => !$this->request->staff_lock ? 'ipsMenu_itemChecked' : '',
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'title' =>\IPS\Member::loggedIn()->language()->addToStack( 'request_staff_lock_off' ),
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'link' => $this->request->acpUrl()->setQueryString( array( 'do' => 'staffLock', 'lock' => 0 ) ),
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'data' => array( 'group' => 'staff_lock', 'noSet' => 'true' ),
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);
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/* Display */
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\IPS\Output::i()->title = \IPS\Member::loggedIn()->language()->addToStack( 'request_x', FALSE, array( 'sprintf' => "#{$this->request->id}" ) );
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\IPS\Output::i()->jsFiles = array_merge( \IPS\Output::i()->jsFiles, \IPS\Output::i()->js( 'admin_support.js', 'nexus', 'admin' ) );
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\IPS\Output::i()->cssFiles = array_merge( \IPS\Output::i()->cssFiles, \IPS\Theme::i()->css( 'support.css', 'nexus', 'admin' ) );
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if ( \IPS\Theme::i()->settings['responsive'] )
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{
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\IPS\Output::i()->cssFiles = array_merge( \IPS\Output::i()->cssFiles, \IPS\Theme::i()->css( 'support_responsive.css', 'nexus', 'admin' ) );
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}
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}
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/**
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* Pending Response Send/Discard
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*
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* @return void
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*/
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protected function pending()
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{
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try
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{
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$message = Support\Reply::loadAndCheckPerms( \IPS\Request::i()->response );
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if ( \IPS\Request::i()->send )
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{
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$message->sendPending();
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}
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else
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{
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$message->delete();
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}
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\IPS\Output::i()->redirect( $message->item()->acpUrl()->setQueryString( array( 'filter' => \IPS\Request::i()->filter, 'sort' => \IPS\Request::i()->sort ) ) );
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}
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catch ( \OutOfRangeException $e )
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{
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\IPS\Output::i()->error( 'node_error', '2X208/1', 404, '' );
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}
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}
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/**
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* Edit Title
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*
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* @return void
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*/
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protected function editTitle()
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{
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try
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{
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$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
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$form = new \IPS\Helpers\Form;
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$form->add( new \IPS\Helpers\Form\Text( 'support_title', $request->title, TRUE, array( 'maxLength' => 255 ) ) );
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if ( $values = $form->values() )
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{
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$request->title = $values['support_title'];
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$request->save();
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\IPS\Output::i()->redirect( $request->acpUrl() );
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}
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\IPS\Output::i()->output = $form;
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}
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catch ( \OutOfRangeException $e )
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{
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\IPS\Output::i()->error( 'node_error', '2X208/2', 404, '' );
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}
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}
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/**
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* Edit Custom Fields
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*
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* @return void
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*/
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protected function cfields()
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{
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try
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{
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$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
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$customFieldValues = $request->cfields;
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$form = new \IPS\Helpers\Form;
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foreach ( $request->department->customFields() as $field )
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{
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$form->add( $field->buildHelper( isset( $customFieldValues[ $field->id ] ) ? $customFieldValues[ $field->id ] : NULL ) );
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}
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if ( $values = $form->values( TRUE ) )
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{
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$save = array();
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foreach ( $values as $k => $v )
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{
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$save[ mb_substr( $k, 13 ) ] = $v;
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}
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$request->cfields = $save;
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$request->save();
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\IPS\Output::i()->redirect( $request->acpUrl() );
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}
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\IPS\Output::i()->output = $form;
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}
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catch ( \OutOfRangeException $e )
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{
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\IPS\Output::i()->error( 'node_error', '2X208/3', 404, '' );
|
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}
|
|
}
|
|
|
|
/**
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* Set Status
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|
*
|
|
* @return void
|
|
*/
|
|
protected function status()
|
|
{
|
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try
|
|
{
|
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/* Init */
|
|
$return = array();
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$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
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$status = Support\Status::load( \IPS\Request::i()->status );
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$oldStatus = $request->status;
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$request->status = $status;
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|
|
|
/* Assign it if we have to */
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if ( $status->assign )
|
|
{
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if ( $request->staff and $request->staff->member_id != \IPS\Member::loggedIn()->member_id )
|
|
{
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$return['alert'] = \IPS\Member::loggedIn()->language()->addToStack( 'you_have_stolen_request', FALSE, array( 'sprintf' => array( $request->staff->name ) ) );
|
|
}
|
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$request->staff = \IPS\Member::loggedIn();
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$return['staff'] = array( 'id' => \IPS\Member::loggedIn()->member_id, 'name' => \IPS\Member::loggedIn()->name );
|
|
}
|
|
/* Or set the previous status was "Working", release our assigning */
|
|
elseif ( $oldStatus->assign and $request->staff )
|
|
{
|
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$request->staff = NULL;
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$return['staff'] = array( 'id' => 0, 'name' => \IPS\Member::loggedIn()->language()->addToStack('unassigned') );
|
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}
|
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$request->save();
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|
|
/* Log */
|
|
if ( $status->log )
|
|
{
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$request->log( 'status', $oldStatus, $status );
|
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}
|
|
|
|
/* Return */
|
|
if ( \IPS\Request::i()->isAjax() )
|
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{
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\IPS\Output::i()->json( $return );
|
|
}
|
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else
|
|
{
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\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/4', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Set Severity
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function severity()
|
|
{
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$new = Support\Severity::load( \IPS\Request::i()->severity );
|
|
$request->log( 'severity', $request->severity, $new );
|
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$request->severity = $new;
|
|
$request->save();
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
\IPS\Output::i()->json( array() );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/5', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Control member's permission to set severities
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function noSev()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'requests_block_sev' );
|
|
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$request->author()->cm_no_sev = \IPS\Request::i()->no_sev;
|
|
$request->author()->save();
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
\IPS\Output::i()->json( array() );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/6', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Staff Lock
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function staffLock()
|
|
{
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$request->staff_lock = \IPS\Request::i()->lock;
|
|
$request->save();
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
\IPS\Output::i()->json( array( 'assign_to' => ( $request->staff_lock ? ( $request->staff ? $request->staff->member_id : 0 ) : 0 ) ) );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/7', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Set Department
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function department()
|
|
{
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$new = Support\Department::load( \IPS\Request::i()->department );
|
|
$request->log( 'department', $request->department, $new );
|
|
$request->department = $new;
|
|
$request->save();
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
$stockActionOptions = array();
|
|
$stockActions = array( 0 => '' );
|
|
foreach ( \IPS\nexus\Support\StockAction::roots( NULL, NULL, "action_show_in='*' OR " . \IPS\Db::i()->findInSet( 'action_show_in', array( $request->department->id ) ) ) as $action )
|
|
{
|
|
$stockActions[ $action->id ] = $action->_title;
|
|
}
|
|
|
|
\IPS\Output::i()->json( array( 'department' => \IPS\Request::i()->department, 'stockActions' => $stockActions, 'requiresPurchase' => (bool) $request->department->require_package ) );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/8', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Set Staff
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function staff()
|
|
{
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$new = \IPS\Request::i()->staff ? \IPS\Member::load( \IPS\Request::i()->staff ) : NULL;
|
|
$request->log( 'staff', $request->staff, $new );
|
|
$request->staff = $new;
|
|
$request->save();
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
\IPS\Output::i()->json( array( 'assign_to' => ( $request->staff_lock ? ( $request->staff ? $request->staff->member_id : 0 ) : 0 ) ) );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/9', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Track
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function track()
|
|
{
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
|
|
if ( \IPS\Request::i()->track )
|
|
{
|
|
\IPS\Db::i()->insert( 'nexus_support_tracker', array(
|
|
'member_id' => \IPS\Member::loggedIn()->member_id,
|
|
'request_id' => $request->id,
|
|
'notify' => \IPS\Request::i()->notify
|
|
), TRUE );
|
|
}
|
|
else
|
|
{
|
|
\IPS\Db::i()->delete( 'nexus_support_tracker', array( 'member_id=? AND request_id=?', \IPS\Member::loggedIn()->member_id, $request->id ) );
|
|
}
|
|
|
|
if ( \IPS\Request::i()->isAjax() )
|
|
{
|
|
\IPS\Output::i()->json( array() );
|
|
}
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/A', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Associate
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function associate()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'purchases_view', 'nexus', 'customers' );
|
|
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
|
|
$form = new \IPS\Helpers\Form;
|
|
$form->class = 'ipsForm_vertical ipsForm_noLabels';
|
|
$form->add( new \IPS\Helpers\Form\Node( 'associated_purchase', $request->purchase, TRUE, array( 'class' => 'IPS\nexus\Purchase', 'forceOwner' => $request->author(), 'zeroVal' => 'none' ) ) );
|
|
if ( $values = $form->values() )
|
|
{
|
|
$request->log( 'purchase', $request->purchase, $values['associated_purchase'] ?: NULL );
|
|
$request->purchase = $values['associated_purchase'] ?: NULL;
|
|
$request->save();
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
|
|
\IPS\Output::i()->output = $form->customTemplate( array( call_user_func_array( array( \IPS\Theme::i(), 'getTemplate' ), array( 'forms', 'core', 'front' ) ), 'popupTemplate' ) );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/B', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Merge
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function merge()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'requests_merge' );
|
|
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$request->mergeIn( array( Support\Request::loadAndCheckPerms( \IPS\Request::i()->merge ) ) ) ;
|
|
\IPS\Output::i()->redirect( $request->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/C', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Delete
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function delete()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'requests_delete' );
|
|
|
|
try
|
|
{
|
|
$request = Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$request->delete();
|
|
\IPS\Output::i()->redirect( \IPS\Http\Url::internal( "app=nexus&module=support&controller=requests" ) );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/D', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* Delete Reply
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function deleteReply()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'requests_reply_delete' );
|
|
|
|
try
|
|
{
|
|
$reply = Support\Reply::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
$reply->delete();
|
|
\IPS\Output::i()->redirect( $reply->item()->acpUrl() );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/G', 404, '' );
|
|
}
|
|
}
|
|
|
|
/**
|
|
* View Feedback
|
|
*
|
|
* @return void
|
|
*/
|
|
protected function feedback()
|
|
{
|
|
\IPS\Dispatcher::i()->checkAcpPermission( 'requests_ratings_feedback' );
|
|
|
|
try
|
|
{
|
|
$reply = \IPS\nexus\Support\Reply::loadAndCheckPerms( \IPS\Request::i()->id );
|
|
}
|
|
catch ( \OutOfRangeException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/E', 404, '' );
|
|
}
|
|
|
|
$rating = NULL;
|
|
try
|
|
{
|
|
$rating = \IPS\Db::i()->select( '*', 'nexus_support_ratings', array( 'rating_reply=?', $reply->id ) )->first();
|
|
}
|
|
catch ( \UnderflowException $e )
|
|
{
|
|
\IPS\Output::i()->error( 'node_error', '2X208/F', 404, '' );
|
|
}
|
|
|
|
\IPS\Output::i()->output = \IPS\Theme::i()->getTemplate( 'support' )->feedback( $rating );
|
|
}
|
|
} |