Version 4.0.13.1

applications/nexus/sources/Support/Author/Email.php

@@ -0,0 +1,125 @@
+<?php
+/**
+ * @brief		Support Author Model - Email
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		15 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support\Author;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Author Model - Email
+ */
+class _Email
+{
+	/**
+	 * @brief	Email Address
+	 */
+	protected $email;
+	
+	/**
+	 * Constructor
+	 *
+	 * @param	string	$email	Email address
+	 * @return	void
+	 */
+	public function __construct( $email )
+	{
+		$this->email = $email;
+	}
+	
+	/**
+	 * Get name
+	 *
+	 * @return	string
+	 */
+	public function name()
+	{
+		return $this->email;
+	}
+		
+	/**
+	 * Get photo
+	 *
+	 * @return	string
+	 */
+	public function photo()
+	{
+		if ( \IPS\Settings::i()->allow_gravatars )
+		{
+			return \IPS\Http\Url::external( "https://secure.gravatar.com/avatar/" . md5( trim( mb_strtolower( $this->email ) ) ) )->setQueryString( 'd', (string) \IPS\Theme::i()->resource( 'default_photo.png', 'core', 'global' ) )->makeSafeForAcp( TRUE );
+		}
+		return \IPS\Theme::i()->resource( 'default_photo.png', 'core', 'global' );
+	}
+	
+	/**
+	 * Get email
+	 *
+	 * @return	string
+	 */
+	public function email()
+	{
+		return $this->email;
+	}
+	
+	/**
+	 * Get url
+	 *
+	 * @return	\IPS\Http\Url
+	 */
+	public function url()
+	{
+		return NULL;
+	}
+	
+	/**
+	 * Get meta data
+	 *
+	 * @return	array
+	 */
+	public function meta()
+	{		
+		return array( 'email' => $this->email );
+	}
+	
+	/**
+	 * Get latest invoices
+	 *
+	 * @return	\IPS\Patterns\ActiveRecordIterator|NULL
+	 */
+	public function invoices( $limit=10 )
+	{		
+		return NULL;
+	}
+	
+	/**
+	 * Support Requests
+	 *
+	 * @param	int							$limit		Number to get
+	 * @para,	\IPS\nexus\Support\Request	$exclude	A request to exclude
+	 * @param	string						$order		Order clause
+	 * @return	\IPS\Patterns\ActiveRecordIterator
+	 */
+	public function supportRequests( $limit, \IPS\nexus\Support\Request $exclude = NULL, $order='r_started DESC' )
+	{
+		$where = array( array( 'r_email=?', $this->email ) );
+		if ( $exclude )
+		{
+			$where[] = array( 'r_id<>?', $exclude->id );
+		}
+				
+		return \IPS\nexus\Support\Request::getItemsWithPermission( $where, $order, $limit, 'read', NULL, \IPS\Db::SELECT_SQL_CALC_FOUND_ROWS );
+	}
+}

applications/nexus/sources/Support/Author/Member.php

@@ -0,0 +1,135 @@
+<?php
+/**
+ * @brief		Support Author Model - Member
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		10 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support\Author;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Author Model - Member
+ */
+class _Member
+{
+	/**
+	 * @brief	Customer object
+	 */
+	protected $customer;
+	
+	/**
+	 * Constructor
+	 *
+	 * @param	\IPS\nexus\Customer	$customer	Customer object
+	 * @return	void
+	 */
+	public function __construct( \IPS\nexus\Customer $customer )
+	{
+		$this->customer = $customer;
+	}
+	
+	/**
+	 * Get name
+	 *
+	 * @return	string
+	 */
+	public function name()
+	{
+		return $this->customer->cm_name;
+	}
+	
+	/**
+	 * Get email
+	 *
+	 * @return	string
+	 */
+	public function email()
+	{
+		return $this->customer->email;
+	}
+		
+	/**
+	 * Get photo
+	 *
+	 * @return	string
+	 */
+	public function photo()
+	{
+		return $this->customer->photo;
+	}
+	
+	/**
+	 * Get url
+	 *
+	 * @return	\IPS\Http\Url
+	 */
+	public function url()
+	{
+		return $this->customer->acpUrl();
+	}
+	
+	/**
+	 * Get meta data
+	 *
+	 * @return	array
+	 */
+	public function meta()
+	{		
+		return array(
+			$this->customer->email,
+			\IPS\Member::loggedIn()->language()->addToStack( 'transaction_customer_since', FALSE, array( 'sprintf' => array( $this->customer->joined->localeDate() ) ) ),
+			\IPS\Member::loggedIn()->language()->addToStack( 'transaction_spent', FALSE, array( 'sprintf' => array( $this->customer->totalSpent() ) ) ),
+		);
+	}
+	
+	/**
+	 * Get nuber of notes
+	 *
+	 * @return	array
+	 */
+	public function noteCount()
+	{		
+		return \IPS\Db::i()->select( 'COUNT(*)', 'nexus_notes', array( 'note_member=?', $this->customer->member_id ) )->first();
+	}
+	
+	/**
+	 * Get latest invoices
+	 *
+	 * @return	\IPS\Patterns\ActiveRecordIterator|NULL
+	 */
+	public function invoices( $limit=10 )
+	{		
+		return new \IPS\Patterns\ActiveRecordIterator( \IPS\Db::i()->select( '*', 'nexus_invoices', array( 'i_member=?', $this->customer->member_id ), 'i_date DESC', $limit, NULL, NULL, \IPS\Db::SELECT_SQL_CALC_FOUND_ROWS ), 'IPS\nexus\Invoice' );
+	}
+	
+	/**
+	 * Support Requests
+	 *
+	 * @param	int							$limit		Number to get
+	 * @para,	\IPS\nexus\Support\Request	$exclude	A request to exclude
+	 * @param	string						$order		Order clause
+	 * @return	\IPS\Patterns\ActiveRecordIterator
+	 */
+	public function supportRequests( $limit, \IPS\nexus\Support\Request $exclude = NULL, $order='r_started DESC' )
+	{
+		$where = array( array( 'r_member=?', $this->customer->member_id ) );
+		if ( $exclude )
+		{
+			$where[] = array( 'r_id<>?', $exclude->id );
+		}
+		
+		return \IPS\nexus\Support\Request::getItemsWithPermission( $where, $order, $limit, 'read', NULL, \IPS\Db::SELECT_SQL_CALC_FOUND_ROWS );
+	}
+}

applications/nexus/sources/Support/CustomField.php

@@ -0,0 +1,219 @@
+<?php
+/**
+ * @brief		Custom Support Field Node
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @since		16 Apr 2013
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Custom Profile Field Node
+ */
+class _CustomField extends \IPS\CustomField
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_fields';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'sf_';
+		
+	/**
+	 * @brief	[Node] Order Database Column
+	 */
+	public static $databaseColumnOrder = 'position';
+	
+	/**
+	 * @brief	[CustomField] Title/Description lang prefix
+	 */
+	protected static $langKey = 'nexus_cfield';
+	
+	/**
+	 * @brief	[Node] ACP Restrictions
+	 * @code
+	 	array(
+	 		'app'		=> 'core',				// The application key which holds the restrictrions
+	 		'module'	=> 'foo',				// The module key which holds the restrictions
+	 		'map'		=> array(				// [Optional] The key for each restriction - can alternatively use "prefix"
+	 			'add'			=> 'foo_add',
+	 			'edit'			=> 'foo_edit',
+	 			'permissions'	=> 'foo_perms',
+	 			'delete'		=> 'foo_delete'
+	 		),
+	 		'all'		=> 'foo_manage',		// [Optional] The key to use for any restriction not provided in the map (only needed if not providing all 4)
+	 		'prefix'	=> 'foo_',				// [Optional] Rather than specifying each  key in the map, you can specify a prefix, and it will automatically look for restrictions with the key "[prefix]_add/edit/permissions/delete"
+	 * @endcode
+	 */
+	protected static $restrictions = array(
+		'app'		=> 'nexus',
+		'module'	=> 'support',
+		'all' 		=> 'scfields_manage'
+	);
+	
+	/**
+	 * @brief	[Node] Node Title
+	 */
+	public static $nodeTitle = 'custom_support_fields';
+
+	/**
+	 * @brief	[Node] Title prefix.  If specified, will look for a language key with "{$key}_title" as the key
+	 */
+	public static $titleLangPrefix = 'nexus_cfield_';
+	
+	/**
+	 * @brief	[CustomField] Column Map
+	 */
+	public static $databaseColumnMap = array(
+		'content'	=> 'extra',
+		'not_null'	=> 'required',
+	);
+
+	/**
+	 * @brief	[CustomField] Additional Field Classes
+	 */
+	public static $additionalFieldTypes = array(
+		'UserPass'	=> 'sf_type_UserPass',
+		'Ftp'		=> 'sf_type_Ftp'
+	);
+	
+	/**
+	 * @brief	[CustomField] Additional Field Toggles
+	 */
+	public static $additionalFieldToggles = array(
+		'Ftp'		=> array( 'pf_not_null', 'sf_validate_ftp' )
+	);
+	
+	/**
+	 * @brief	[CustomField] Upload Field Storage Extension
+	 */
+	public static $uploadStorageExtension = 'nexus_Support';
+	
+	/**
+	 * @brief	[CustomField] Editor Options
+	 */
+	public static $editorOptions = array( 'app' => 'nexus', 'key' => 'Support' );
+	
+	/**
+	 * Get
+	 *
+	 * @param	string	$key	Key
+	 * @return	mixed	$value	Value
+	 */
+	public function __get( $key )
+	{
+		/* Required fields aren't actually required because they may be department specific */
+		if ( $key == 'not_null' )
+		{
+			return $this->required ? NULL : FALSE;
+		}
+		
+		return parent::__get( $key );
+	}
+	
+	/**
+	 * [Node] Add/Edit Form
+	 *
+	 * @param	\IPS\Helpers\Form	$form	The form
+	 * @return	void
+	 */
+	public function form( &$form )
+	{
+		parent::form( $form );
+		
+
+		$form->add( new \IPS\Helpers\Form\Node( 'sf_departments', $this->departments === '*' ? 0 : explode( ',', $this->departments ), TRUE, array( 'class' => 'IPS\nexus\Support\Department', 'multiple' => TRUE, 'zeroVal' => 'all' ) ), 'pf_desc' );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'sf_validate_ftp', extension_loaded('ftp') ? $this->validate : FALSE, FALSE, array( 'disabled' => !extension_loaded('ftp') ), NULL, NULL, NULL, 'sf_validate_ftp' ), 'pf_not_null' );
+		if ( !extension_loaded('ftp') )
+		{
+			\IPS\Member::loggedIn()->language()->words['sf_validate_ftp_desc'] = \IPS\Member::loggedIn()->language()->addToStack( 'sf_validate_ftp_noftp' );
+		}
+		elseif( !extension_loaded('ssh2') )
+		{
+			\IPS\Member::loggedIn()->language()->words['sf_validate_ftp_warning'] = \IPS\Member::loggedIn()->language()->addToStack( 'sf_validate_ftp_nosftp' );
+		}
+		
+		unset( $form->elements[''][1] );
+		unset( $form->elements['']['pf_search_type'] );
+		unset( $form->elements['']['pf_format'] );
+	}
+	
+	/**
+	 * [Node] Format form values from add/edit form for save
+	 *
+	 * @param	array	$values	Values from the form
+	 * @return	array
+	 */
+	public function formatFormValues( $values )
+	{
+		if( isset( $values['sf_validate_ftp'] ) )
+		{
+			$values['departments'] = $values['sf_departments'] ? implode( ',', array_keys( $values['sf_departments'] ) ) : '*';
+			unset( $values['sf_departments'] );
+		}
+		
+		if( isset( $values['sf_validate_ftp'] ) )
+		{
+			$values['validate'] = $values['sf_validate_ftp'];
+			unset( $values['sf_validate_ftp'] );
+		}
+		
+		return parent::formatFormValues( $values );
+	}
+	
+	/**
+	 * Build Form Helper
+	 *
+	 * @param	mixed		$value					The value
+	 * @param	callback	$customValidationCode	Custom validation code
+	 * @return \IPS\Helpers\Form\FormAbstract
+	 */
+	public function buildHelper( $value=NULL, $customValidationCode=NULL )
+	{
+		if ( $this->type === 'UserPass' )
+		{
+			return new \IPS\nexus\Form\UserPass( static::$langKey . '_' . $this->id, $value, $this->not_null, array(), NULL, NULL, NULL, static::$langKey . '_' . $this->id );
+		}
+		elseif ( $this->type === 'Ftp' )
+		{
+			return new \IPS\Helpers\Form\Ftp( static::$langKey . '_' . $this->id, $value, $this->not_null, array( 'validate' => $this->validate ), NULL, NULL, NULL, static::$langKey . '_' . $this->id );
+		}
+		
+		return parent::buildHelper( $value, $customValidationCode );
+	}
+	
+	/**
+	 * Display Value
+	 *
+	 * @param	mixed	$value	The value
+	 * @return	string
+	 */
+	public function displayValue( $value=NULL )
+	{
+		if ( $this->type === 'UserPass' )
+		{
+			return \IPS\Theme::i()->getTemplate( 'forms', 'nexus', 'global' )->usernamePasswordDisplay( json_decode( \IPS\Text\Encrypt::fromTag( $value )->decrypt(), TRUE ) );
+		}
+		
+		return parent::displayValue( $value );
+	}
+}

applications/nexus/sources/Support/Department.php

@@ -0,0 +1,383 @@
+<?php
+/**
+ * @brief		Support Department Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		8 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Department Model
+ */
+class _Department extends \IPS\Node\Model
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_departments';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'dpt_';
+	
+	/**
+	 * @brief	[Node] Order Database Column
+	 */
+	public static $databaseColumnOrder = 'position';
+			
+	/**
+	 * @brief	[Node] Node Title
+	 */
+	public static $nodeTitle = 'departments';
+	
+	/**
+	 * @brief	[ActiveRecord] Database ID Fields
+	 */
+	protected static $databaseIdFields = array( 'dpt_email' );
+	
+	/**
+	 * @brief	[Node] Title prefix.  If specified, will look for a language key with "{$key}_title" as the key
+	 */
+	public static $titleLangPrefix = 'nexus_department_';
+	
+	/**
+	 * @brief	[Node] ACP Restrictions
+	 * @code
+	 	array(
+	 		'app'		=> 'core',				// The application key which holds the restrictrions
+	 		'module'	=> 'foo',				// The module key which holds the restrictions
+	 		'map'		=> array(				// [Optional] The key for each restriction - can alternatively use "prefix"
+	 			'add'			=> 'foo_add',
+	 			'edit'			=> 'foo_edit',
+	 			'permissions'	=> 'foo_perms',
+	 			'delete'		=> 'foo_delete'
+	 		),
+	 		'all'		=> 'foo_manage',		// [Optional] The key to use for any restriction not provided in the map (only needed if not providing all 4)
+	 		'prefix'	=> 'foo_',				// [Optional] Rather than specifying each  key in the map, you can specify a prefix, and it will automatically look for restrictions with the key "[prefix]_add/edit/permissions/delete"
+	 * @endcode
+	 */
+	protected static $restrictions = array(
+		'app'		=> 'nexus',
+		'module'	=> 'support',
+		'all' 		=> 'departments_manage'
+	);
+	
+	/**
+	 * Set Default Values
+	 *
+	 * @return	void
+	 */
+	protected function setDefaultValues()
+	{
+		$this->ppi = json_encode( array() );
+	}
+	
+	/**
+	 * Get the permission array used to get the departments that a staff member has access to
+	 *
+	 * @param	\IPS\Member|NULL	$staff	The staff member
+	 * @return	array|NULL			NULL indicates all departments
+	 */
+	public static function staffDepartmentPerms( \IPS\Member $member = NULL )
+	{
+		$member = $member ?: \IPS\Member::loggedIn();
+		$return = array( "m{$member->member_id}" );
+		foreach ( $member->groups as $groupId )
+		{
+			$return[] = "g{$groupId}";
+		}
+		return $return;
+	}
+	
+	/**
+	 * Cache for departmentsWithPermission()
+	 */
+	protected static $departmentsWithPermission = array();
+	
+	/**
+	 * Departments that a staff member has access to
+	 *
+	 * @return	\IPS\Patterns\ActiveRecordIterator
+	 */
+	public static function departmentsWithPermission( \IPS\Member $member = NULL )
+	{
+		$member = $member ?: \IPS\Member::loggedIn();
+		if ( !isset( static::$departmentsWithPermission[ $member->member_id ] ) )
+		{
+			static::$departmentsWithPermission[ $member->member_id ] = new \IPS\Patterns\ActiveRecordIterator(
+				\IPS\Db::i()->select( '*', 'nexus_support_departments', array( "( dpt_staff='*' OR " . \IPS\Db::i()->findInSet( 'dpt_staff', \IPS\nexus\Support\Department::staffDepartmentPerms( $member ) ) . ')' ) )->setKeyField( 'dpt_id' ),
+				'IPS\nexus\Support\Department'
+			);
+		}
+		return static::$departmentsWithPermission[ $member->member_id ];
+	}
+
+	/**
+	 * [Node] Add/Edit Form
+	 *
+	 * @param	\IPS\Helpers\Form	$form	The form
+	 * @return	void
+	 */
+	public function form( &$form )
+	{
+		$form->addHeader('department_settings');
+		$form->add( new \IPS\Helpers\Form\Translatable( 'dpt_name', NULL, TRUE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_department_{$this->id}" : NULL ) ) ) );
+		
+		/* PHP 5.3 does not allow the use of $this in anonymous functions */
+		$obj = &$this;
+		$form->add( new \IPS\Helpers\Form\Email( 'dpt_email', $this->email, FALSE, array( 'placeholder' => 'support@example.com' ), function ( $val ) use ( $obj )
+		{
+			if ( $val )
+			{
+				try
+				{
+					$other = \IPS\Db::i()->select( '*', 'nexus_support_departments', array( 'dpt_email=? AND dpt_id<>?', $val, $obj->id ?: 0 ) )->first();
+					throw new \DomainException( \IPS\Member::loggedIn()->language()->addToStack( 'dpt_email_error', FALSE, array( 'sprintf' => array( \IPS\nexus\Support\Department::constructFromData( $other)->_title ) ) ) );
+				}
+				catch ( \UnderflowException $e ) { }
+			}
+		} ) );
+		$form->addHeader( 'department_submissions' );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'dpt_open', $this->id ? $this->open : TRUE, FALSE, array( 'togglesOn' => array( 'dpt_desc_editor', 'dpt_ppi' ) ) ) );
+		$form->add( new \IPS\Helpers\Form\Translatable( 'dpt_desc', NULL, FALSE, array(
+			'app'		=> 'nexus',
+			'key'		=> ( $this->id ? "nexus_department_{$this->id}_desc" : NULL ),
+			'editor'	=> array(
+				'app'			=> 'nexus',
+				'key'			=> 'Admin',
+				'autoSaveKey'	=> ( $this->id ? "nexus-dpt-{$this->id}" : "nexus-new-dpt" ),
+				'attachIds'		=> $this->id ? array( $this->id, NULL, 'dpt' ) : NULL, 'minimize' => 'dpt_desc_placeholder'
+			)
+		), NULL, NULL, NULL, 'dpt_desc_editor' ) );
+		$form->add( new \IPS\nexus\Form\Money( 'dpt_ppi', ( !$this->ppi or $this->ppi === '*' ) ? '*' : json_decode( $this->ppi, TRUE ), FALSE, array( 'unlimitedLang' => 'no_charge', 'unlimitedTogglesOff' => array( 'dpt_ppi_tax' ) ), NULL, NULL, NULL, 'dpt_ppi' ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'dpt_ppi_tax', $this->ppi_tax ?: 0, FALSE, array( 'class' => 'IPS\nexus\Tax', 'zeroVal' => 'do_not_tax' ), NULL, NULL, NULL, 'dpt_ppi_tax' ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'dpt_packages', $this->packages ? array_filter( array_map( function( $val )
+		{
+			try
+			{
+				return \IPS\nexus\Package::load( $val );
+			}
+			catch ( \OutOfRangeException $e )
+			{
+				return NULL;
+			}
+		}, explode( ',', $this->packages ) ) ) : 0, FALSE, array( 'zeroVal' => 'do_not_associate_requests', 'multiple' => TRUE, 'class' => 'IPS\nexus\Package\Group', 'zeroValTogglesOff' => array( 'dpt_require_package' ), 'permissionCheck' => function( $node )
+		{
+			return !( $node instanceof \IPS\nexus\Package\Group );
+		} ) ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'dpt_require_package', $this->require_package, FALSE, array(), NULL, NULL, NULL, 'dpt_require_package' ) );		
+		
+		$form->addHeader( 'department_staff' );
+		$admins = array();
+		foreach ( \IPS\Db::i()->select( '*', 'core_admin_permission_rows' ) as $row )
+		{
+			if ( $row['row_id_type'] === 'group' )
+			{
+				$admins[ 'dpt_staff_group' ][ 'g' . $row['row_id'] ] = \IPS\Member\Group::load( $row['row_id'] )->name;
+			}
+			else
+			{
+				$admins[ 'dpt_staff_member' ][ 'm' . $row['row_id'] ] = \IPS\Member::load( $row['row_id'] )->name;
+			}
+		}
+		$form->add( new \IPS\Helpers\Form\Select( 'dpt_staff', ( $this->id and $this->staff !== '*' ) ? explode( ',', $this->staff ) : '*', TRUE, array( 'options' => $admins, 'multiple' => TRUE, 'unlimited' => '*' ) ) );
+	}
+	
+	/**
+	 * [Node] Format form values from add/edit form for save
+	 *
+	 * @param	array	$values	Values from the form
+	 * @return	array
+	 */
+	public function formatFormValues( $values )
+	{
+		if ( !$this->id )
+		{
+			$this->save();
+			\IPS\File::claimAttachments( 'nexus-new-dpt', $this->id, NULL, 'dpt', TRUE );
+		}
+		
+		if( isset( $values['dpt_name'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_department_{$this->id}", $values['dpt_name'] );
+			unset( $values['dpt_name'] );
+		}
+		
+		if( isset( $values['dpt_desc'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_department_{$this->id}_desc", $values['dpt_desc'] );
+			unset( $values['dpt_desc'] );
+		}
+		
+		if( isset( $values['dpt_ppi'] ) )
+		{
+			$values['dpt_ppi'] = $values['dpt_ppi'] === '*' ? '*' : json_encode( $values['dpt_ppi'] );
+		}
+
+		if( isset( $values['dpt_staff'] ) )
+		{
+			$values['dpt_staff'] = $values['dpt_staff'] === '*' ? '*' : implode( ',', $values['dpt_staff'] );
+		}
+		
+		if( isset( $values['dpt_ppi_tax'] ) )
+		{
+			$values['dpt_ppi_tax'] = $values['dpt_ppi_tax'] ? $values['dpt_ppi_tax']->id : NULL;
+		}
+
+		if( isset( $values['dpt_packages'] ) )
+		{
+			$values['dpt_packages'] = is_array( $values['dpt_packages'] ) ? implode( ',', array_map( function( $val )
+			{
+				return ltrim( $val, 's' );
+			}, array_keys( $values['dpt_packages'] ) ) ) : 0;
+		}
+				
+		return $values;
+	}
+	
+	/**
+	 * Get serialised package IDs
+	 *
+	 * @return	string
+	 */
+	public function serializedPackageIds()
+	{
+		if ( $this->packages and $this->packages !== '*' )
+		{
+			$allowedPackages = explode( ',', $this->packages );
+			sort( $allowedPackages );
+			$allowedPackages = array_filter( $allowedPackages );
+			$allowedPackages = array_unique( $allowedPackages );
+			return md5( implode( ',', $allowedPackages ) );
+		}
+		else
+		{
+			return '*';
+		}
+	}
+	
+	/**
+	 * @brief	Available severities
+	 */
+	protected $_availableSeverities = NULL;
+	
+	/**
+	 * Get available severities
+	 *
+	 * @return	array
+	 */
+	public function availableSeverities()
+	{
+		if ( $this->_availableSeverities === NULL )
+		{
+			$this->_availableSeverities = array();
+			
+			foreach ( Severity::roots( NULL, NULL, array( 'sev_public=1' ) ) as $severity )
+			{
+				if ( $severity->public )
+				{
+					if ( !$severity->departments or $severity->departments === '*' or in_array( $this->id, explode( ',', $severity->departments )  ) )
+					{
+						$this->_availableSeverities[] = $severity;
+					}
+				}
+			}
+		}
+		
+		return $this->_availableSeverities;
+	}
+	
+	/**
+	 * Get serialised severity IDs
+	 *
+	 * @return	string
+	 */
+	public function serializedSeverityIds()
+	{
+		$allowedSeverityIds = array_keys( $this->availableSeverities() );
+		sort( $allowedSeverityIds );
+		$allowedSeverityIds = array_filter( $allowedSeverityIds );
+		$allowedSeverityIds = array_unique( $allowedSeverityIds );
+		return md5( implode( ',', $allowedSeverityIds ) );
+	}
+	
+	/**
+	 * Get custom fields
+	 *
+	 * @return	array
+	 */
+	public function customFields()
+	{
+		return CustomField::roots( NULL, NULL, "sf_departments='*' OR " . \IPS\Db::i()->findInSet( 'sf_departments', array( $this->id ) ) );
+	}
+	
+	/**
+	 * Pay-Per-Incident Cost
+	 *
+	 * @param	string|NULL	$currency	Desired currency (NULL for the current user's preference)
+	 * @return	\IPS\nexus\Money|NULL
+	 */
+	public function ppiCost( $currency = NULL )
+	{
+		if ( $this->ppi and $this->ppi !== '*' )
+		{
+			$costs = json_decode( $this->ppi, TRUE );
+
+			if( isset( $costs[ $currency ?: \IPS\nexus\Customer::loggedIn()->defaultCurrency() ] ) )
+			{
+				$cost = $costs[ $currency ?: \IPS\nexus\Customer::loggedIn()->defaultCurrency() ];
+				return new \IPS\nexus\Money( $cost['amount'], $cost['currency'] );
+			}
+		}
+		return NULL;
+	}
+	
+	/**
+	 * [Node] Get buttons to display in tree
+	 * Example code explains return value
+	 *
+	 * @code
+	 	array(
+	 		array(
+	 			'icon'	=>	'plus-circle', // Name of FontAwesome icon to use
+	 			'title'	=> 'foo',		// Language key to use for button's title parameter
+	 			'link'	=> \IPS\Http\Url::internal( 'app=foo...' )	// URI to link to
+	 			'class'	=> 'modalLink'	// CSS Class to use on link (Optional)
+	 		),
+	 		...							// Additional buttons
+	 	);
+	 * @endcode
+	 * @param	string	$url		Base URL
+	 * @param	bool	$subnode	Is this a subnode?
+	 * @return	array
+	 */
+	public function getButtons( $url, $subnode=FALSE )
+	{
+		$buttons = parent::getButtons( $url, $subnode );
+		if ( isset( $buttons['delete'] ) and \IPS\Db::i()->select( 'COUNT(*)', 'nexus_support_requests', array( 'r_department=?', $this->id ) ) )
+		{
+			$buttons['delete']['data'] = array( 'ipsDialog' => '', 'ipsDialog-title' => \IPS\Member::loggedIn()->language()->addToStack('delete') );
+		}
+		
+		return $buttons;
+	}
+}

applications/nexus/sources/Support/Log.php

@@ -0,0 +1,197 @@
+<?php
+/**
+ * @brief		Support Log Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		14 Nov 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Log Model
+ */
+class _Log extends \IPS\Patterns\ActiveRecord
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_request_log';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'rlog_';
+	
+	/**
+	 * Set request
+	 *
+	 * @param	\IPS\nexus\Support\Request	$request	The request
+	 * @return	void
+	 */
+	public function set_request( \IPS\nexus\Support\Request $request )
+	{
+		$this->_data['request'] = $request->id;
+	}
+	
+	/**
+	 * Get request
+	 *
+	 * @return	\IPS\nexus\Support\Request
+	 */
+	public function get_request()
+	{
+		return \IPS\nexus\Support\Request::load( $this->_data['request'] );
+	}
+	
+	/**
+	 * Set member performing the action
+	 *
+	 * @param	\IPS\nexus\Support\Request	$member	The member performing the action
+	 * @return	void
+	 */
+	public function set_member( \IPS\Member $member )
+	{
+		$this->_data['member'] = $member->member_id;
+	}
+	
+	/**
+	 * Get member performing the action
+	 *
+	 * @return	\IPS\nexus\Customer
+	 */
+	public function get_member()
+	{
+		return \IPS\nexus\Customer::load( $this->_data['member'] );
+	}
+	
+	/**
+	 * Set old value
+	 *
+	 * @param	mixed	$old	The old value
+	 * @return	void
+	 */
+	public function set_old( $old )
+	{
+		$this->_data['old'] = $old ? $old->id : NULL;
+	}
+	
+	/**
+	 * Get old value
+	 *
+	 * @return	mixed
+	 */
+	public function get_old()
+	{
+		return $this->getValue( $this->_data['old'] );
+	}
+	
+	/**
+	 * Set new value
+	 *
+	 * @param	mixed	$new	The new value
+	 * @return	void
+	 */
+	public function set_new( $new )
+	{
+		if ( $new )
+		{
+			if ( $new instanceof \IPS\Member )
+			{
+				$this->_data['new'] = $new->member_id;
+			}
+			else
+			{
+				$this->_data['new'] = $new->id;
+			}
+		}
+		else
+		{
+			$this->_data['new'] = NULL;
+		}
+	}
+	
+	/**
+	 * Get new value
+	 *
+	 * @return	mixed
+	 */
+	public function get_new()
+	{
+		return $this->getValue( $this->_data['new'] );
+	}
+	
+	/**
+	 * Set date
+	 *
+	 * @param	\IPS\DateTime	$date	The date
+	 * @return	void
+	 */
+	public function set_date( \IPS\DateTime $date )
+	{
+		$this->_data['date'] = $date->getTimestamp();
+	}
+	
+	/**
+	 * Get old value
+	 *
+	 * @return	\IPS\DateTime
+	 */
+	public function get_date()
+	{
+		return \IPS\DateTime::ts( $this->_data['date'] );
+	}
+	
+	/**
+	 * Get object from ID
+	 *
+	 * @param	int	$id
+	 * @return	mixed
+	 */
+	protected function getValue( $id )
+	{
+		if ( !$id )
+		{
+			return NULL;
+		}
+
+		try
+		{
+			switch ( $this->action )
+			{
+				case 'status':
+					return \IPS\nexus\Support\Status::load( $id );
+				case 'department':
+					return \IPS\nexus\Support\Department::load( $id );
+				case 'purchase':
+					return \IPS\nexus\Purchase::load( $id );
+				case 'severity':
+					return \IPS\nexus\Support\Severity::load( $id );
+				case 'staff':
+					return \IPS\Member::load( $id );
+			}
+		}
+		catch ( \OutOfRangeException $e )
+		{
+			return NULL;
+		}
+		
+		throw new \InvalidArgumentException( $this->action );
+	}
+}

applications/nexus/sources/Support/Reply.php

@@ -0,0 +1,402 @@
+<?php
+/**
+ * @brief		Support Reply Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		9 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Reply Model
+ */
+class _Reply extends \IPS\Content\Comment implements \IPS\Content\Hideable
+{
+	const REPLY_MEMBER		= 'm';
+	const REPLY_ALTCONTACT	= 'a';
+	const REPLY_STAFF		= 's';
+	const REPLY_HIDDEN		= 'h';
+	const REPLY_EMAIL		= 'e';
+	const REPLY_PENDING		= 'p';
+	
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	Application
+	 */
+	public static $application = 'nexus';
+	
+	/**
+	 * @brief	[Content\Comment]	Item Class
+	 */
+	public static $itemClass = 'IPS\nexus\Support\Request';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_replies';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'reply_';
+	
+	/**
+	 * @brief	Database Column Map
+	 */
+	public static $databaseColumnMap = array(
+		'item'			=> 'request',
+		'author'		=> 'member',
+		'content'		=> 'post',
+		'date'			=> 'date',
+		'ip_address'	=> 'ip_address',
+		'hidden'		=> 'hidden'
+	);
+	
+	/**
+	 * @brief	[Content\Comment]	Comment Template
+	 */
+	public static $commentTemplate = array( array( 'support', 'nexus' ), 'replyContainer' );
+	
+	/**
+	 * @brief	Icon
+	 */
+	public static $icon = 'life-ring';
+	
+	/**
+	 * @brief	Title
+	 */
+	public static $title = 'support_request';
+	
+	/**
+	 * @brief	Rating data
+	 */
+	public $ratingData;
+	
+	/**
+	 * Construct ActiveRecord from database row
+	 *
+	 * @param	array	$data							Row from database table
+	 * @param	bool	$updateMultitonStoreIfExists	Replace current object in multiton store if it already exists there?
+	 * @return	static
+	 */
+	public static function constructFromData( $data, $updateMultitonStoreIfExists = TRUE )
+	{
+		$obj = parent::constructFromData( $data, $updateMultitonStoreIfExists );
+		if ( isset( $data['nexus_support_ratings'] ) and $data['nexus_support_ratings']['rating_rating'] )
+		{
+			$obj->ratingData = $data['nexus_support_ratings'];
+		}
+		return $obj;
+	}
+	
+	/**
+	 * Set Default Values
+	 *
+	 * @return	void
+	 */
+	public function setDefaultValues()
+	{
+		$this->type = static::REPLY_MEMBER;
+	}
+	
+	/**
+	 * Create comment
+	 *
+	 * @param	\IPS\Content\Item		$item				The content item just created
+	 * @param	string					$comment			The comment
+	 * @param	bool					$first				Is the first comment?
+	 * @param	string					$guestName			If author is a guest, the name to use
+	 * @param	bool|NULL				$incrementPostCount	Increment post count? If NULL, will use static::incrementPostCount()
+	 * @param	\IPS\Member|NULL		$member				The author of this comment. If NULL, uses currently logged in member.
+	 * @param	\IPS\DateTime|NULL		$time				The time
+	 * @return	\IPS\Content\Comment
+	 */
+	public static function create( $item, $comment, $first=FALSE, $guestName=NULL, $incrementPostCount=NULL, $member=NULL, \IPS\DateTime $time=NULL )
+	{
+		$obj = call_user_func_array( 'parent::create', func_get_args() );
+		
+		if ( $obj->type === static::REPLY_MEMBER and $obj->author()->member_id !== $obj->item()->author()->member_id )
+		{
+			$obj->type = static::REPLY_ALTCONTACT;
+			$obj->save();
+			
+			$notify = $obj->item()->notify;
+			$in = FALSE;
+			foreach ( $notify as $n ) 
+			{
+				if ( $n['type'] === 'm' and $n['value'] == $obj->author()->member_id )
+				{
+					$in = TRUE;
+				}
+			}
+			if ( !$in )
+			{
+				$notify[] = array( 'type' => 'm', 'value' => $obj->author()->member_id );
+				$obj->item()->notify = $notify;
+				$obj->item()->save();
+			}
+		}
+						
+		return $obj;
+	}
+	
+	/**
+	 * Should posting this increment the poster's post count?
+	 *
+	 * @param	\IPS\Node\Model|NULL	$container	Container
+	 * @return	void
+	 */
+	public static function incrementPostCount( \IPS\Node\Model $container = NULL )
+	{
+		return FALSE;
+	}
+	
+	/**
+	 * Joins (when loading comments)
+	 *
+	 * @param	\IPS\Content\Item	$item			The item
+	 * @return	array
+	 */
+	public static function joins( \IPS\Content\Item $item )
+	{
+		$return = parent::joins( $item );
+		if ( \IPS\Settings::i()->nexus_support_satisfaction )
+		{
+			$return['nexus_support_ratings'] = array(
+				'select'	=> 'nexus_support_ratings.*',
+				'from'		=> 'nexus_support_ratings',
+				'where'		=> 'rating_reply=reply_id'
+			);
+		}
+		return $return;
+	}
+	
+	/**
+	 * Can edit?
+	 *
+	 * @param	\IPS\Member|NULL	$member	The member to check for (NULL for currently logged in member)
+	 * @return	bool
+	 */
+	public function canEdit( $member=NULL )
+	{
+		return FALSE;
+	}
+	
+	/**
+	 * Can delete?
+	 *
+	 * @param	\IPS\Member|NULL	$member	The member to check for (NULL for currently logged in member)
+	 * @return	bool
+	 */
+	public function canDelete( $member=NULL )
+	{
+		return FALSE;
+	}
+	
+	/**
+	 * Can split this comment off?
+	 *
+	 * @param	\IPS\Member|NULL	$member	The member to check for (NULL for currently logged in member)
+	 * @return	bool
+	 */
+	public function canSplit( $member=NULL )
+	{
+		return FALSE;
+	}
+		
+	/**
+	 * Get author
+	 *
+	 * @return	\IPS\nexus\Customer
+	 */
+	public function author()
+	{
+		if ( $this->member )
+		{
+			try
+			{
+				return \IPS\nexus\Customer::load( $this->member );
+			}
+			catch ( \OutOfRangeException $e ) { }
+		}
+		return new \IPS\nexus\Customer;
+	}
+	
+	/**
+	 * Can see moderation tools
+	 *
+	 * @note	This is used generally to control if the user has permission to see multi-mod tools. Individual content items may have specific permissions
+	 * @param	\IPS\Member|NULL	$member	The member to check for or NULL for the currently logged in member
+	 * @param	\IPS\Node\Model|NULL		$container	The container
+	 * @return	bool
+	 */
+	public static function canSeeMultiModTools( \IPS\Member $member = NULL, \IPS\Node\Model $container = NULL )
+	{
+		// If we decide to support multimod in future, we need to make sure it either doesn't show, or shows correctly when viewing a staff member's latest replies in the "Performance" section
+		return FALSE;
+	}
+	
+	/**
+	 * Send if it's pending
+	 *
+	 * @return	void
+	 */
+	public function sendPending()
+	{
+		if ( $this->type === static::REPLY_PENDING )
+		{
+			$this->type = static::REPLY_STAFF;
+			$this->save();
+			
+			$defaultRecipients = $this->item()->getDefaultRecipients();
+			$this->sendCustomerNotifications( $defaultRecipients['to'], $defaultRecipients['cc'], $defaultRecipients['bcc'] );
+
+			$this->sendNotifications();
+		}
+	}
+	
+	/**
+	 * Send staff notifications
+	 *
+	 * @return	void
+	 */
+	public function sendNotifications()
+	{
+		$staffIds = array_keys( Request::staff() );
+		$type = array( 'type=?', 'r' );
+		if ( $assignedTo = $this->item()->staff )
+		{
+			$type[0] .= ' OR ( type=? AND staff_id=? )';
+			$type[] = 'a';
+			$type[] = $assignedTo->member_id;
+		}
+		$sentTo = array( $this->member );
+		foreach ( \IPS\Db::i()->select( 'staff_id', 'nexus_support_notify', array( $type, array( "departments='*' OR " . \IPS\Db::i()->findInSet( 'departments', array( $this->item()->department->id ) ) ) ) ) as $staffId )
+		{
+			if ( in_array( $staffId, $staffIds ) )
+			{
+				if ( !in_array( $staffId, $sentTo ) and ( $this->item()->department->staff === '*' or in_array( $staffId, explode( ',', $this->item()->department->staff ) ) ) )
+				{
+					$email = \IPS\Email::buildFromTemplate( 'nexus', $this->type === static::REPLY_HIDDEN ? 'staffNotifyNote' : 'staffNotifyReply', array( $this ) );
+					$email->from = $this->item()->department->email;
+					switch ( \IPS\Settings::i()->nexus_sout_from )
+					{
+						case 'staff':
+							if ( $this->member )
+							{
+								$email->fromName = $this->author()->name;
+							}
+							break;
+						case 'dpt':
+							$email->fromName = $email->language->get( 'nexus_department_' . $this->item()->department->_id );
+							break;
+						default:
+							$email->fromName = \IPS\Settings::i()->nexus_sout_from;
+							break;
+					}
+					$email->unsubscribe = array( 'text' => 'manage_notification_settings', 'link' => \IPS\Http\Url::internal( 'app=nexus&module=support&controller=requests&do=notifications', 'admin' ) );
+					$email->send( \IPS\Member::load( $staffId ) );
+					
+					$sentTo[] = $staffId;
+				}
+			}
+			else
+			{
+				\IPS\Db::i()->delete( 'nexus_support_notify', array( 'staff_id=?', $staffId ) );
+			}
+		}
+	}
+	
+	/**
+	 * Send Customer Notifications
+	 *
+	 * @param	string	$to		Primary "To" email address
+	 * @param	array	$cc		Emails to Cc
+	 * @param	array	$bcc	Emails to Bcc
+	 * @return	void
+	 */
+	public function sendCustomerNotifications( $to, $cc, $bcc )
+	{
+		if ( \IPS\Settings::i()->nexus_sout_chrome )
+		{
+			$email = \IPS\Email::buildFromTemplate( 'nexus', 'staffReply', array( $this ) );
+		}
+		else
+		{
+			$email = \IPS\Email::buildFromTemplate( 'nexus', 'staffReplyNoChrome', array( $this ) );
+			$email->useWrapper = FALSE;
+		}
+		$email->from = $this->item()->department->email ?: \IPS\Settings::i()->email_out;
+		switch ( \IPS\Settings::i()->nexus_sout_from )
+		{
+			case 'staff':
+				$email->fromName = $this->author()->name;
+				break;
+			case 'dpt':
+				$email->fromName = $email->language->get( 'nexus_department_' . $this->item()->department->_id );
+				break;
+			default:
+				$email->fromName = \IPS\Settings::i()->nexus_sout_from;
+				break;
+		}
+		$email->send( $to, $cc, $bcc );
+	}
+	
+	/**
+	 * Do stuff after creating (abstracted as comments and reviews need to do different things)
+	 *
+	 * @return	void
+	 */
+	public function postCreate()
+	{
+		$item = $this->item();
+		
+		if ( $this->type === Reply::REPLY_MEMBER or $this->type === Reply::REPLY_ALTCONTACT )
+		{
+			$item->status = Status::load( TRUE, 'status_default_member' );
+		}
+		
+		return parent::postCreate();
+	}
+	
+	/**
+	 * Get ACP URL
+	 *
+	 * @param	string|NULL		$action		Action
+	 * @return	\IPS\Http\Url
+	 */
+	public function acpUrl( $action=NULL )
+	{
+		$url = \IPS\Http\Url::internal( "app=nexus&module=support&controller=request&id={$this->id}", 'admin' );
+		if( $action )
+		{
+			return $url->setQueryString( 'do', $action . 'Comment' )->setQueryString( 'comment', $this->id );
+		}
+		else
+		{
+			$commentPosition = \IPS\Db::i()->select( 'COUNT(*) AS position', static::$databaseTable, array( static::$databasePrefix . static::$databaseColumnMap['item'] . '=? AND ' . static::$databasePrefix . static::$databaseColumnId . '<=?', $this->request, $this->id ), static::$databasePrefix . static::$databaseColumnMap['date'] . ' asc' )->first();
+			$page = ceil( $commentPosition / \IPS\nexus\Support\Request::getCommentsPerPage() );
+			if ( $page != 1 )
+			{
+				$url = $url->setQueryString( 'page', $page );
+			}
+			return $url->setFragment( 'comment-' . $this->id );
+		}
+	}
+}

applications/nexus/sources/Support/Severity.php

@@ -0,0 +1,180 @@
+<?php
+/**
+ * @brief		Support Severity Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		9 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Severity Model
+ */
+class _Severity extends \IPS\Node\Model
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_severities';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'sev_';
+	
+	/**
+	 * @brief	[Node] Order Database Column
+	 */
+	public static $databaseColumnOrder = 'position';
+			
+	/**
+	 * @brief	[Node] Node Title
+	 */
+	public static $nodeTitle = 'severities';
+	
+	/**
+	 * @brief	[ActiveRecord] Database ID Fields
+	 */
+	protected static $databaseIdFields = array( 'sev_default' );
+	
+	/**
+	 * @brief	[Node] Title prefix.  If specified, will look for a language key with "{$key}_title" as the key
+	 */
+	public static $titleLangPrefix = 'nexus_severity_';
+	
+	/**
+	 * @brief	[Node] ACP Restrictions
+	 * @code
+	 	array(
+	 		'app'		=> 'core',				// The application key which holds the restrictrions
+	 		'module'	=> 'foo',				// The module key which holds the restrictions
+	 		'map'		=> array(				// [Optional] The key for each restriction - can alternatively use "prefix"
+	 			'add'			=> 'foo_add',
+	 			'edit'			=> 'foo_edit',
+	 			'permissions'	=> 'foo_perms',
+	 			'delete'		=> 'foo_delete'
+	 		),
+	 		'all'		=> 'foo_manage',		// [Optional] The key to use for any restriction not provided in the map (only needed if not providing all 4)
+	 		'prefix'	=> 'foo_',				// [Optional] Rather than specifying each  key in the map, you can specify a prefix, and it will automatically look for restrictions with the key "[prefix]_add/edit/permissions/delete"
+	 * @endcode
+	 */
+	protected static $restrictions = array(
+		'app'		=> 'nexus',
+		'module'	=> 'support',
+		'all' 		=> 'severities_manage'
+	);
+
+	/**
+	 * [Node] Add/Edit Form
+	 *
+	 * @param	\IPS\Helpers\Form	$form	The form
+	 * @return	void
+	 */
+	public function form( &$form )
+	{
+		$form->addHeader( 'severity_settings' );
+		$form->add( new \IPS\Helpers\Form\Translatable( 'sev_name', NULL, TRUE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_severity_{$this->id}" : NULL ) ) ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'sev_default', $this->default ) );
+		$form->addHeader( 'severity_submissions' );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'sev_public', $this->public, FALSE, array( 'togglesOn' => array( 'sev_departments', 'sev_desc' ) ) ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'sev_departments', ( $this->departments and $this->departments !== '*' ) ? explode( ',', $this->departments ) : 0, FALSE, array( 'class' => 'IPS\nexus\Support\Department', 'multiple' => TRUE, 'zeroVal' => 'all' ), NULL, NULL, NULL, 'sev_departments' ) );
+		$form->add( new \IPS\Helpers\Form\Translatable( 'sev_desc', NULL, FALSE, array(
+			'app'		=> 'nexus',
+			'key'		=> ( $this->id ? "nexus_severity_{$this->id}_desc" : NULL ),
+			'textArea'	=> TRUE
+		), NULL, NULL, NULL, 'sev_desc' ) );
+		$form->addHeader( 'severity_acp_list' );
+		$form->add( new \IPS\Helpers\Form\Upload( 'sev_icon', $this->icon ? \IPS\File::get( 'nexus_Support', $this->icon ) : NULL, FALSE, array( 'storageExtension' => 'nexus_Support', 'image' => TRUE ) ) );
+		$form->add( new \IPS\Helpers\Form\Color( 'sev_color', $this->color ?: '000' ) );
+	}
+	
+	/**
+	 * [Node] Format form values from add/edit form for save
+	 *
+	 * @param	array	$values	Values from the form
+	 * @return	array
+	 */
+	public function formatFormValues( $values )
+	{	
+		if ( !$this->id )
+		{
+			$this->save();
+		}
+		
+		if( isset( $values['sev_name'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_severity_{$this->id}", $values['sev_name'] );
+			unset( $values['sev_name'] );
+		}
+
+		if( isset( $values['sev_desc'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_severity_{$this->id}_desc", $values['sev_desc'] );
+			unset( $values['sev_desc'] );
+		}
+		
+		if ( isset( $values['sev_default'] ) AND $values['sev_default'] )
+		{
+			\IPS\Db::i()->update( 'nexus_support_severities', array( 'sev_default' => 0 ) );
+		}
+		
+		if( isset( $values['sev_color'] ) )
+		{
+			$values['sev_color'] = ltrim( $values['sev_color'], '#' );
+		}
+
+		if( isset( $values['sev_departments'] ) )
+		{
+			$values['sev_departments'] = $values['sev_departments'] == 0 ? '*' : implode( ',', array_keys( $values['sev_departments'] ) );
+		}
+				
+		return $values;
+	}
+	
+	/**
+	 * [Node] Get buttons to display in tree
+	 * Example code explains return value
+	 *
+	 * @code
+	 	array(
+	 		array(
+	 			'icon'	=>	'plus-circle', // Name of FontAwesome icon to use
+	 			'title'	=> 'foo',		// Language key to use for button's title parameter
+	 			'link'	=> \IPS\Http\Url::internal( 'app=foo...' )	// URI to link to
+	 			'class'	=> 'modalLink'	// CSS Class to use on link (Optional)
+	 		),
+	 		...							// Additional buttons
+	 	);
+	 * @endcode
+	 * @param	string	$url		Base URL
+	 * @param	bool	$subnode	Is this a subnode?
+	 * @return	array
+	 */
+	public function getButtons( $url, $subnode=FALSE )
+	{
+		$buttons = parent::getButtons( $url, $subnode );
+		if ( isset( $buttons['delete'] ) and \IPS\Db::i()->select( 'COUNT(*)', 'nexus_support_requests', array( 'r_severity=?', $this->id ) ) )
+		{
+			$buttons['delete']['data'] = array( 'ipsDialog' => '', 'ipsDialog-title' => \IPS\Member::loggedIn()->language()->addToStack('delete') );
+		}
+		
+		return $buttons;
+	}
+}

applications/nexus/sources/Support/Status.php

@@ -0,0 +1,261 @@
+<?php
+/**
+ * @brief		Support Status Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		8 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Status Model
+ */
+class _Status extends \IPS\Node\Model
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_statuses';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'status_';
+	
+	/**
+	 * @brief	[Node] Order Database Column
+	 */
+	public static $databaseColumnOrder = 'position';
+			
+	/**
+	 * @brief	[Node] Node Title
+	 */
+	public static $nodeTitle = 'statuses';
+	
+	/**
+	 * @brief	[ActiveRecord] Database ID Fields
+	 */
+	protected static $databaseIdFields = array( 'status_default_member', 'status_default_staff' );
+		
+	/**
+	 * @brief	[Node] ACP Restrictions
+	 * @code
+	 	array(
+	 		'app'		=> 'core',				// The application key which holds the restrictrions
+	 		'module'	=> 'foo',				// The module key which holds the restrictions
+	 		'map'		=> array(				// [Optional] The key for each restriction - can alternatively use "prefix"
+	 			'add'			=> 'foo_add',
+	 			'edit'			=> 'foo_edit',
+	 			'permissions'	=> 'foo_perms',
+	 			'delete'		=> 'foo_delete'
+	 		),
+	 		'all'		=> 'foo_manage',		// [Optional] The key to use for any restriction not provided in the map (only needed if not providing all 4)
+	 		'prefix'	=> 'foo_',				// [Optional] Rather than specifying each  key in the map, you can specify a prefix, and it will automatically look for restrictions with the key "[prefix]_add/edit/permissions/delete"
+	 * @endcode
+	 */
+	protected static $restrictions = array(
+		'app'		=> 'nexus',
+		'module'	=> 'support',
+		'all' 		=> 'statuses_manage'
+	);
+	
+	/**
+	 * Statuses that the member can set
+	 *
+	 * @param	 \IPS\nexus\Support\Request|NULL	$request	If provided, the status of that request will be excluded
+	 * @return	array
+	 */
+	public static function publicSetStatuses( \IPS\nexus\Support\Request $request = NULL )
+	{
+		$return = array();
+		foreach ( parent::roots() as $status )
+		{
+			if ( \IPS\Member::loggedIn()->language()->checkKeyExists("nexus_status_{$status->id}_set") and ( $request === NULL or $request->status->id != $status->id ) )
+			{
+				$return[ $status->id ] = \IPS\Member::loggedIn()->language()->addToStack("nexus_status_{$status->id}_set");
+			}
+		}
+		return $return;
+	}
+	
+	/**
+	 * Get name
+	 *
+	 * @return	string
+	 */
+	public function get__title()
+	{
+		return \IPS\Member::loggedIn()->language()->addToStack( 'nexus_status_' . $this->id . '_' . \IPS\Dispatcher::i()->controllerLocation );
+	}
+		
+	/**
+	 * [Node] Add/Edit Form
+	 *
+	 * @param	\IPS\Helpers\Form	$form	The form
+	 * @return	void
+	 */
+	public function form( &$form )
+	{
+		$form->addHeader( 'internal_settings' );
+				
+		$form->add( new \IPS\Helpers\Form\Translatable( 'status_name', NULL, TRUE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_status_{$this->id}_admin" : NULL ) ) ) );
+		$defaults = array();
+		if ( $this->id )
+		{
+			if ( $this->default_member )
+			{
+				$defaults[] = 'member';
+			}
+			if ( $this->default_staff )
+			{
+				$defaults[] = 'staff';
+			}
+		}
+		$form->add( new \IPS\Helpers\Form\CheckboxSet( 'status_default', $defaults, FALSE, array( 'options' => array( 'member' => 'status_default_member', 'staff' => 'status_default_staff' ) ), function( $val ) use ( $defaults )
+		{
+			$diff = array_diff( $defaults, $val );
+			if ( !empty( $diff ) )
+			{
+				throw new \DomainException( 'status_default_change' );
+			}
+		} ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'status_open', $this->open ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'status_assign', $this->assign ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'status_log', $this->log ) );
+		$form->add( new \IPS\Helpers\Form\Color( 'status_color', $this->color ?: 'C04848' ) );
+		$form->addHeader( 'public_settings' );
+		$form->add( new \IPS\Helpers\Form\Translatable( 'status_public_name', NULL, TRUE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_status_{$this->id}_front" : NULL ) ) ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'status_public_set', $this->id ? \IPS\Member::loggedIn()->language()->checkKeyExists("nexus_status_{$this->id}_set") : FALSE, FALSE, array( 'togglesOn' => array( 'status_public_set_text' ) ) ) );
+		$form->add( new \IPS\Helpers\Form\Translatable( 'status_public_set_text', NULL, FALSE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_status_{$this->id}_set" : NULL ) ), NULL, NULL, NULL, 'status_public_set_text' ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'status_is_locked', $this->id ? !$this->is_locked : FALSE ) );
+	}
+	
+	/**
+	 * [Node] Format form values from add/edit form for save
+	 *
+	 * @param	array	$values	Values from the form
+	 * @return	array
+	 */
+	public function formatFormValues( $values )
+	{
+		if ( !$this->id )
+		{
+			$this->save();
+		}
+		
+		if( isset( $values['status_name'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_status_{$this->id}_admin", $values['status_name'] );
+			unset( $values['status_name'] );
+		}
+
+		if( isset( $values['status_public_name'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_status_{$this->id}_front", $values['status_public_name'] );
+			unset( $values['status_public_name'] );
+		}
+
+		if( isset( $values['status_public_set'] ) )
+		{
+			if ( $values['status_public_set'] )
+			{
+				\IPS\Lang::saveCustom( 'nexus', "nexus_status_{$this->id}_set", $values['status_public_set_text'] );
+			}
+			else
+			{
+				\IPS\Db::i()->delete( 'core_sys_lang_words', array( 'word_app=? AND word_key=?', 'nexus', "nexus_status_{$this->id}_set" ) );
+			}
+			unset( $values['status_public_set_text'] );
+		}
+		
+		if( isset( $values['status_is_locked'] ) )
+		{
+			$values['status_is_locked'] = !$values['status_is_locked'];
+		}
+		
+		if( isset( $values[ "status_member" ] ) OR isset( $values['status_staff'] ) )
+		{
+			foreach ( array( 'member', 'staff' ) as $k )
+			{
+				if ( isset( $values[ "status_{$k}" ] ) and in_array( $k, $values[ "status_{$k}" ] ) )
+				{
+					$values["default_{$k}"] = TRUE;
+					\IPS\Db::i()->update( 'nexus_support_statuses', array( 'default_member' => 0 ) );
+				}
+				else
+				{
+					$values["default_{$k}"] = FALSE;
+				}
+			}
+		}
+		
+		if( isset( $values['status_default'] ) )
+		{
+			if ( in_array( 'member', $values['status_default'] ) )
+			{
+				$this->default_member = TRUE;
+				\IPS\Db::i()->update( 'nexus_support_statuses', array( 'status_default_member' => 0 ) );
+			}
+			if ( in_array( 'staff', $values['status_default'] ) )
+			{
+				$this->default_staff = TRUE;
+				\IPS\Db::i()->update( 'nexus_support_statuses', array( 'status_default_staff' => 0 ) );
+			}
+			unset( $values['status_default'] );
+		}
+		
+		if( isset( $values['status_color'] ) )
+		{
+			$values['status_color'] = ltrim( $values['status_color'], '#' );
+		}
+						
+		return $values;
+	}
+	
+	/**
+	 * [Node] Get buttons to display in tree
+	 * Example code explains return value
+	 *
+	 * @code
+	 	array(
+	 		array(
+	 			'icon'	=>	'plus-circle', // Name of FontAwesome icon to use
+	 			'title'	=> 'foo',		// Language key to use for button's title parameter
+	 			'link'	=> \IPS\Http\Url::internal( 'app=foo...' )	// URI to link to
+	 			'class'	=> 'modalLink'	// CSS Class to use on link (Optional)
+	 		),
+	 		...							// Additional buttons
+	 	);
+	 * @endcode
+	 * @param	string	$url		Base URL
+	 * @param	bool	$subnode	Is this a subnode?
+	 * @return	array
+	 */
+	public function getButtons( $url, $subnode=FALSE )
+	{
+		$buttons = parent::getButtons( $url, $subnode );
+		if ( isset( $buttons['delete'] ) and \IPS\Db::i()->select( 'COUNT(*)', 'nexus_support_requests', array( 'r_status=?', $this->id ) ) )
+		{
+			$buttons['delete']['data'] = array( 'ipsDialog' => '', 'ipsDialog-title' => \IPS\Member::loggedIn()->language()->addToStack('delete') );
+		}
+		
+		return $buttons;
+	}
+}

applications/nexus/sources/Support/StockAction.php

@@ -0,0 +1,237 @@
+<?php
+/**
+ * @brief		Support Stock Action Model
+ * @author		<a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
+ * @copyright	(c) 2001 - SVN_YYYY Invision Power Services, Inc.
+ * @license		http://www.invisionpower.com/legal/standards/
+ * @package		IPS Social Suite
+ * @subpackage	Nexus
+ * @since		15 Apr 2014
+ * @version		SVN_VERSION_NUMBER
+ */
+
+namespace IPS\nexus\Support;
+
+/* To prevent PHP errors (extending class does not exist) revealing path */
+if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
+{
+	header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
+	exit;
+}
+
+/**
+ * Support Stock Action Model
+ */
+class _StockAction extends \IPS\Node\Model
+{
+	/**
+	 * @brief	[ActiveRecord] Multiton Store
+	 */
+	protected static $multitons;
+	
+	/**
+	 * @brief	[ActiveRecord] Database Table
+	 */
+	public static $databaseTable = 'nexus_support_stock_actions';
+	
+	/**
+	 * @brief	[ActiveRecord] Database Prefix
+	 */
+	public static $databasePrefix = 'action_';
+	
+	/**
+	 * @brief	[Node] Order Database Column
+	 */
+	public static $databaseColumnOrder = 'position';
+			
+	/**
+	 * @brief	[Node] Node Title
+	 */
+	public static $nodeTitle = 'stock_actions';
+	
+	/**
+	 * @brief	[Node] Title prefix.  If specified, will look for a language key with "{$key}_title" as the key
+	 */
+	public static $titleLangPrefix = 'nexus_stockaction_';
+		
+	/**
+	 * @brief	[Node] ACP Restrictions
+	 * @code
+	 	array(
+	 		'app'		=> 'core',				// The application key which holds the restrictrions
+	 		'module'	=> 'foo',				// The module key which holds the restrictions
+	 		'map'		=> array(				// [Optional] The key for each restriction - can alternatively use "prefix"
+	 			'add'			=> 'foo_add',
+	 			'edit'			=> 'foo_edit',
+	 			'permissions'	=> 'foo_perms',
+	 			'delete'		=> 'foo_delete'
+	 		),
+	 		'all'		=> 'foo_manage',		// [Optional] The key to use for any restriction not provided in the map (only needed if not providing all 4)
+	 		'prefix'	=> 'foo_',				// [Optional] Rather than specifying each  key in the map, you can specify a prefix, and it will automatically look for restrictions with the key "[prefix]_add/edit/permissions/delete"
+	 * @endcode
+	 */
+	protected static $restrictions = array(
+		'app'		=> 'nexus',
+		'module'	=> 'support',
+		'all' 		=> 'stockactions_manage'
+	);
+	
+	/**
+	 * Set Default Values
+	 *
+	 * @return	void
+	 */
+	public function setDefaultValues()
+	{
+		$this->status = NULL;
+		$this->department = NULL;
+		$this->staff = NULL;
+	}
+	
+	/**
+	 * Get department
+	 *
+	 * @return	\IPS\nexus\Support\Department|NULL
+	 */
+	public function get_department()
+	{
+		try
+		{
+			return $this->_data['department'] ? Department::load( $this->_data['department'] ) : NULL;
+		}
+		catch ( \OutOfRangeException $e )
+		{
+			return NULL;
+		}
+	}
+	
+	/**
+	 * Set department
+	 *
+	 * @param	\IPS\nexus\Support\Department|NULL	$department	The department
+	 * @return	void
+	 */
+	public function set_department( Department $department = NULL )
+	{
+		$this->_data['department'] = $department ? $department->id : 0;
+	}
+			
+	/**
+	 * Get status
+	 *
+	 * @return	\IPS\nexus\Support\Status|NULL
+	 */
+	public function get_status()
+	{
+		try
+		{
+			return $this->_data['status'] ? Status::load( $this->_data['status'] ) : NULL;
+		}
+		catch ( \OutOfRangeException $e )
+		{
+			return NULL;
+		}
+	}
+	
+	/**
+	 * Set purchase
+	 *
+	 * @param	\IPS\nexus\Support\Status|NULL	$status	The status
+	 * @return	void
+	 */
+	public function set_status( Status $status = NULL )
+	{
+		$this->_data['status'] = $status ? $status->id : 0;
+	}
+		
+	/**
+	 * Get staff
+	 *
+	 * @return	\IPS\Member|NULL
+	 */
+	public function get_staff()
+	{
+		try
+		{
+			return $this->_data['staff'] ? \IPS\Member::load( $this->_data['staff'] ) : NULL;
+		}
+		catch ( \OutOfRangeException $e )
+		{
+			return NULL;
+		}
+	}
+
+	/**
+	 * Set staff
+	 *
+	 * @param	\IPS\Member|NULL	$member	The staff member to assign to
+	 * @return	void
+	 */
+	public function set_staff( \IPS\Member $member = NULL )
+	{
+		$this->_data['staff'] = $member ? $member->member_id : 0;
+	}
+	
+	/**
+	 * [Node] Add/Edit Form
+	 *
+	 * @param	\IPS\Helpers\Form	$form	The form
+	 * @return	void
+	 */
+	public function form( &$form )
+	{
+		$form->add( new \IPS\Helpers\Form\Translatable( 'action_name', NULL, TRUE, array( 'app' => 'nexus', 'key' => ( $this->id ? "nexus_stockaction_{$this->id}" : NULL ) ) ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'action_status', $this->status ?: 0, FALSE, array( 'class' => 'IPS\nexus\Support\Status', 'zeroVal' => 'do_not_change' ) ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'action_department', $this->department ?: 0, FALSE, array( 'class' => 'IPS\nexus\Support\Department', 'zeroVal' => 'do_not_move' ) ) );
+		$form->add( new \IPS\Helpers\Form\Select( 'action_staff', $this->staff ? $this->staff->member_id : 0, FALSE, array( 'options' => array_merge( array( 0 => 'do_not_change' ), \IPS\nexus\Support\Request::staff() ) ) ) );
+		$form->add( new \IPS\Helpers\Form\YesNo( 'action_message_on', $this->message, FALSE, array( 'togglesOn' => array( 'action_message_editor' ) ) ) );
+		$form->add( new \IPS\Helpers\Form\Editor( 'action_message', $this->message, FALSE, array( 'app' => 'nexus', 'key' => 'Support', 'autoSaveKey' => md5( 'stockaction-' . ( $this->id ?: 'new' ) ) ), NULL, NULL, NULL, 'action_message_editor' ) );
+		$form->add( new \IPS\Helpers\Form\Node( 'action_show_in', ( !$this->show_in or $this->show_in === '*' ) ? 0 : explode( ',', $this->show_in ), FALSE, array( 'class' => 'IPS\nexus\Support\Department', 'zeroVal' => 'all', 'multiple' => TRUE ) ) );
+	}
+	
+	/**
+	 * [Node] Format form values from add/edit form for save
+	 *
+	 * @param	array	$values	Values from the form
+	 * @return	array
+	 */
+	public function formatFormValues( $values )
+	{
+		if ( !$this->id )
+		{
+			$this->save();
+		}
+		
+		if( isset( $values['action_name'] ) )
+		{
+			\IPS\Lang::saveCustom( 'nexus', "nexus_stockaction_{$this->id}", $values['action_name'] );
+			unset( $values['action_name'] );
+		}
+		
+		if ( isset( $values['action_message_on'] ) AND !$values['action_message_on'] )
+		{
+			$values['action_message'] = NULL;
+		}
+		unset( $values['action_message_on'] );
+		
+		foreach ( array( 'status', 'department' ) as $k )
+		{
+			if( isset( $values["action_{$k}"] ) )
+			{
+				$values["action_{$k}"] = $values["action_{$k}"] ?: NULL;
+			}
+		}
+		
+		if( isset( $values['action_staff'] ) )
+		{
+			$values['action_staff'] = $values['action_staff'] ? \IPS\Member::load( $values['action_staff'] ) : NULL;
+		}
+		
+		if( isset( $values['action_show_in'] ) )
+		{
+			$values['action_show_in'] = $values['action_show_in'] ? implode( ',', array_keys( $values['action_show_in'] ) ) : '*';
+		}
+		
+		return $values;
+	}
+}