Version 4.0.13.1
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<?php
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/**
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* @brief Support Request View
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* @author <a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a>
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* @copyright (c) 2001 - SVN_YYYY Invision Power Services, Inc.
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* @license http://www.invisionpower.com/legal/standards/
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* @package IPS Social Suite
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* @subpackage Nexus
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* @since 09 Apr 2014
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* @version SVN_VERSION_NUMBER
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*/
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namespace IPS\nexus\modules\front\support;
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/* To prevent PHP errors (extending class does not exist) revealing path */
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if ( !defined( '\IPS\SUITE_UNIQUE_KEY' ) )
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{
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header( ( isset( $_SERVER['SERVER_PROTOCOL'] ) ? $_SERVER['SERVER_PROTOCOL'] : 'HTTP/1.0' ) . ' 403 Forbidden' );
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exit;
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}
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/**
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* Support Request View
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*/
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class _view extends \IPS\Content\Controller
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{
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/**
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* [Content\Controller] Class
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*/
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protected static $contentModel = 'IPS\nexus\Support\Request';
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/**
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* Execute
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*
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* @return void
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*/
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public function execute()
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{
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if ( !\IPS\Member::loggedIn()->member_id )
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{
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\IPS\Output::i()->error( 'no_module_permission_guest', '2X264/1', 403, '' );
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}
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\IPS\Output::i()->jsFiles = array_merge( \IPS\Output::i()->jsFiles, \IPS\Output::i()->js( 'front_support.js', 'nexus', 'front' ) );
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parent::execute();
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}
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/**
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* View Item
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*
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* @return void
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*/
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protected function manage()
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{
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$this->request = parent::manage();
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if ( !$this->request )
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{
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\IPS\Output::i()->error( 'node_error', '2X204/1', 404, '' );
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}
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$allowedStatuses = \IPS\nexus\Support\Status::publicSetStatuses( $this->request );
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if ( isset( \IPS\Request::i()->setStatus ) and !empty( $allowedStatuses ) and in_array( \IPS\Request::i()->setStatus, array_keys( $allowedStatuses ) ) )
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{
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\IPS\Session::i()->csrfCheck();
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$this->request->status = \IPS\nexus\Support\Status::load( \IPS\Request::i()->setStatus );
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$this->request->save();
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\IPS\Output::i()->redirect( $this->request->url() );
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}
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if ( !isset( \IPS\Request::i()->root ) and $purchase = $this->request->purchase and $purchase->childrenCount( NULL ) )
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{
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\IPS\Request::i()->root = $purchase->id;
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\IPS\Request::i()->noshowroot = TRUE;
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}
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\IPS\Output::i()->output = \IPS\Theme::i()->getTemplate( 'support' )->request( $this->request );
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}
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/**
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* Rate Staff Response
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*
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* @return void
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*/
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protected function rate()
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{
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try
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{
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$reply = \IPS\nexus\Support\Reply::loadAndCheckPerms( \IPS\Request::i()->response );
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}
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catch ( \OutOfRangeException $e )
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{
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\IPS\Output::i()->error( 'node_error', '2X209/1', 404, '' );
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}
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$existingRating = NULL;
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try
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{
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$existingRating = \IPS\Db::i()->select( '*', 'nexus_support_ratings', array( 'rating_reply=?', $reply->id ) )->first();
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}
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catch ( \UnderflowException $e ) {}
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$form = new \IPS\Helpers\Form( 'feedback', 'send_feedback' );
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$form->class = 'ipsForm_vertical';
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$form->add( new \IPS\Helpers\Form\Rating( 'support_rating_rating', \IPS\Request::i()->rating, TRUE ) );
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$form->add( new \IPS\Helpers\Form\TextArea( 'support_rating_feedback', $existingRating ? $existingRating['rating_note'] : NULL, FALSE ) );
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if ( $values = $form->values() )
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{
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$save = array(
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'rating_reply' => $reply->id,
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'rating_rating' => $values['support_rating_rating'],
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'rating_from' => \IPS\Member::loggedIn()->member_id,
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'rating_staff' => $reply->member,
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'rating_note' => $values['support_rating_feedback'],
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'rating_date' => time()
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);
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if ( $existingRating )
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{
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\IPS\Db::i()->update( 'nexus_support_ratings', $save, array( 'rating_reply=?', $reply->id ) );
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}
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else
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{
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\IPS\Db::i()->insert( 'nexus_support_ratings', $save );
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}
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if ( \IPS\Request::i()->isAjax() )
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{
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$reply->ratingData = $save;
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\IPS\Output::i()->json( \IPS\Theme::i()->getTemplate('support')->ratingValue( $reply ) );
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}
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else
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{
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\IPS\Output::i()->redirect( $reply->url(), 'thanks_for_your_feedback' );
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}
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}
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\IPS\Output::i()->output = $form->customTemplate( array( call_user_func_array( array( \IPS\Theme::i(), 'getTemplate' ), array( 'forms', 'core' ) ), 'popupTemplate' ) );
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}
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/**
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* Change Severity
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*
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* @return void
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*/
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protected function severity()
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{
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try
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{
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$request = \IPS\nexus\Support\Request::loadAndCheckPerms( \IPS\Request::i()->id );
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}
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catch ( \OutOfRangeException $e )
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{
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\IPS\Output::i()->error( 'node_error', '2X209/1', 404, '' );
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}
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if ( !\IPS\Settings::i()->nexus_severities or \IPS\Member::loggedIn()->cm_no_sev )
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{
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\IPS\Output::i()->error( 'node_error', '2X209/3', 404, '' );
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}
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$options = array();
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foreach ( \IPS\nexus\Support\Severity::roots( NULL, NULL, array( array( 'sev_public=1' ), array( "sev_departments='*' OR " . \IPS\Db::i()->findInSet( 'sev_departments', array( $request->department->id ) ) ) ) ) as $severity )
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{
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$options[ $severity->id ] = $severity->_title;
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}
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$form = new \IPS\Helpers\Form;
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$form->class = 'ipsForm_vertical';
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$form->add( new \IPS\Helpers\Form\Radio( 'support_severity', $request->severity->id, FALSE, array(
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'options' => $options
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) ) );
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if ( $values = $form->values() )
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{
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$request->severity = \IPS\nexus\Support\Severity::load( $values['support_severity'] );
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$request->save();
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\IPS\Output::i()->redirect( $request->url() );
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}
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\IPS\Output::i()->output = $form->customTemplate( array( call_user_func_array( array( \IPS\Theme::i(), 'getTemplate' ), array( 'forms', 'core' ) ), 'popupTemplate' ) );
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}
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}
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