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If you have a problem outside the ones solved in this guide, then don't panic!<br>
We have a large team of trained support professionals that <b>will</b> be able to provide a solution to your problems.<br>
Your first stop would be to open a new support ticket. The FREE ticket system is available from the <a href='http://www.invisionboard.com/members/' target='_blank'>Invision Board Member Center</a>. When starting a new ticket, please
Your first stop would be to open a new support ticket. The FREE ticket system is available from the <a href='http://www.invisionboard.com/' target='_blank'>Invision Board</a> web site. When starting a new ticket, please
be as thorough as you can in your error reporting, it will save our team time in responding to you. We pride ourselves on quality, professional support and aim to answer your request as promptly as possible.
<br>
You can also post a problem on our "Support and Community Boards". We have a large active community who have experience in maintaining their Invision Board who may be able to give you a prompt reply - our support professionals also moderate these forums and
You can also post a problem on our "Support and Community Forums". We have a large active community who have experience in maintaining their Invision Board who may be able to give you a prompt reply - our support professionals also moderate these forums and
will read your posts. We do recommend that you make use of the search facility on the board to avoid posting problems that have already been posted - there is also a good chance that it's already been reported, discussed and solved.
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<br>Priority support entitles you to the following benefits:
<ul>
<li>Your support tickets will be marked priority and only Invision Board administrators will have access to those tickets.
<li>You will be given a password to access the private support forum on our Community Forums.
<li>You will be given access to a private support forum on our Community Forums.
<li>If you are in the United States you will receive telephone support if desired.
<li>In most cases we will login to your account and address problems for you.
<li>We can install the software for you if desired.</ul>
<li>We can install and upgrade the software for you if desired.</ul>
<br>
For more information on our priority support service, please visit our <a href='http://www.invisionboard.com/members/' target='_blank'>Invision Board Member Center</a>.
For more information on our priority support service, please visit our <a href='http://www.invisionboard.com/?services' target='_blank'>advanced services</a> page.
<br><br>
If you wish to contact us, please visit our <a href='http://www.invisionpower.com/?contact' target='_blank'>Contact Page</a> which includes a handy email form, mailing address and telephone number.
If you wish to contact us for non-technical issues, please visit our <a href='http://www.invisionpower.com/?contact' target='_blank'>Contact Page</a> which includes a handy email form, mailing address and telephone number.
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